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Legal Document

Privacy Policy

Your data security and privacy are our top priorities

Introduction

VIBEMENU, operated by BSolutions, is committed to protecting the privacy and security of all data processed through our platform. This Privacy Policy outlines how we collect, use, store, and protect information related to restaurant owners, their businesses, and their guests.

By using VIBEMENU services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.

Content Protection

Copying or reproducing any content, design, or brand assets from this website is strictly prohibited and protected by law. All content, including but not limited to:

  • Website Design & Layout: All visual elements, UI/UX components, and design patterns
  • Brand Assets: Logos, color schemes, typography, and brand identity elements
  • Written Content: Text, descriptions, marketing materials, and documentation
  • Images & Graphics: Photographs, illustrations, icons, and visual media
  • Code & Software: Source code, algorithms, and technical implementations

All content is protected under international copyright laws, trademark laws, and intellectual property regulations. Unauthorized use, reproduction, or distribution may result in civil litigation, monetary damages, injunctive relief, criminal penalties, fines, and potential imprisonment.

Data Ownership

All restaurant-specific data, including menu items, pricing, and imagery, belongs exclusively to the respective restaurant owners. VIBEMENU acts as a secure data processor and custodian, but never claims ownership of your business data.

  • Menu Content: All dish names, descriptions, categories, and pricing information remain your intellectual property
  • Images & Media: All photographs, logos, and visual assets uploaded to the platform remain your property
  • Business Information: Restaurant name, contact details, location, and branding materials are owned by you
  • Analytics Data: All usage statistics and customer insights generated from your menu belong to you

You have the right to export all your data at any time. Upon request, we will provide your complete dataset in a standard, machine-readable format within 48 hours. If you choose to terminate your account, all your data will be permanently deleted from our systems within 30 days, or immediately upon request.

Intellectual Property

All software, code, and site architecture of VIBEMENU are the exclusive intellectual property of VIBEMENU and its parent company BSolutions. This includes, but is not limited to:

  • Source Code: All frontend and backend code, APIs, and integrations
  • Architecture: System design, database structure, and infrastructure
  • Design System: UI components, design patterns, and visual framework
  • Algorithms: Proprietary logic, optimization methods, and processes

Trademarks & Branding

  • VIBEMENU™: The VIBEMENU name, logo, and brand identity are registered trademarks of BSolutions
  • Restaurant Control Center™: Our proprietary dashboard name and interface are protected trademarks
  • Service Marks: All slogans, taglines, and marketing materials are protected intellectual property

You may not reverse engineer, decompile, disassemble, or attempt to derive the source code of any part of the VIBEMENU platform. You may not create derivative works based on our technology without explicit written permission from BSolutions.

Data Integrity

We do not sell restaurant or guest data to third parties. This is a core principle of our business model and is non-negotiable. Your data is never:

  • Sold to advertising networks or marketing companies
  • Shared with competitors or third-party analytics firms
  • Used for purposes outside of providing our service to you
  • Monetized in any way beyond your subscription fee

Analytics for Restaurant Owners Only

All analytics are for the exclusive use of the restaurant owner. We provide detailed insights into menu performance, but this data remains private and confidential to you alone. This includes:

  • Traffic Monitoring: Comprehensive tracking of unique daily visitors and engagement metrics.
  • Peak Demand Analysis: Precision auditing of hourly and three-hour visit intervals to optimize staff allocation.
  • Periodic Performance Audits: Aggregated monthly traffic reports for long-term growth forecasting.
  • Advanced Data Visualization: High-fidelity charts designed to visualize visitor distribution and peak demand patterns.

Secure Data Governance

Protecting your restaurant’s operational data is our highest priority. Access to your analytics and menu architecture is restricted exclusively to your verified account, backed by industry-leading security protocols:

  • Military-Grade Encryption: All sensitive data is protected using AES-256 bit encryption, ensuring your business insights remain unreadable to unauthorized parties.
  • Exclusive Account Access: Your Control Center is accessible only via your unique, encrypted credentials. We do not share or grant third-party access to your private dashboard.
  • End-to-End Integrity: From the moment a guest scans your QR code to the real-time update of your analytics, every data packet is transmitted over secure, SSL-encrypted channels.

Data Security Measures

We implement enterprise-grade security measures to protect your information:

  • Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your passwords are hashed using industry-standard bcrypt algorithms.
  • Secure Infrastructure: Our servers are hosted in secure, certified data centers with 24/7 monitoring, redundant systems, and regular security audits.
  • Access Control: Multi-factor authentication, role-based permissions, and IP whitelisting ensure only authorized users can access your data.

Compliance & Certifications

VIBEMENU is compliant with international data protection standards including: GDPR Compliant, ISO 27001, SOC 2 Type II, and PCI DSS.

Guest Data & Privacy

What We Don't Collect

VIBEMENU operates on a privacy-first principle. When guests scan your QR code and view your menu, we do NOT collect:

  • Personal identifiable information (names, emails, phone numbers)
  • Location data or GPS coordinates
  • Device fingerprints or unique identifiers
  • Browsing history or cookies beyond session management
  • Credit card numbers or sensitive payment details. All digital payments are securely processed and vaulted by our certified payment processors, and payment data never touches our servers.

What We Do Collect (Anonymously)

We collect minimal, anonymized analytics to help you improve your menu:

  • Number of menu scans (no personal data attached)
  • Language preferences (to show popular languages)
  • Time of access (to identify peak hours)

Guests can view your menu with complete anonymity. No account creation, no email collection, no tracking. Just instant access to your menu with zero friction and maximum privacy.

Policy Updates

How we notify you of changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

  • Notify all registered restaurant owners via email at least 30 days before the changes take effect
  • Display a prominent notice in the Restaurant Control Center dashboard
  • Provide a summary of key changes and their impact on your data

Your continued use of VIBEMENU after policy updates constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you may terminate your account before the changes take effect.

Questions About Privacy?

If you have any questions or concerns about this Privacy Policy or how we handle your data, please don't hesitate to contact us.

Company

BSolutions

Parent Company of VIBEMENU

Contact

Phone: +389 77 610 465

Email: info@bsolutions.mk

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